According to a new market research report published by Credence Research 鈥淐ustomer Communication Management (CCM) Market (By Solution鈥?CCM Software Suite and Managed CCM Services; By Deployment- On-premise and Cloud-based; By End-use Industry- IT and Telecom Nick Vigil Bengals Jersey , BFSI, E-commerce and Retail, Hospitality and Travel, Government and Utilities, Others) - Growth, Future Prospects Joe Mixon Bengals Jersey , Competitive Analysis and Forecast 2017 - 2025鈥? the global customer communication management (CCM) market is expected to grow at a CAGR of 13.4% from 2017 to 2025.
The complete report is available at Market Insights
The global customer communication management (CCM) market is primarily driven by increasing need for automation in various customer engagement activities. With growing complexities in business offerings coupled with rising need to achieve enhanced customer satisfaction, numerous organizations from various industries need to ensure timely delivery of content. Furthermore, innovation in natural language processing has led to the rise of new applications of CCM software across the world. Other factors such as prompt response and minimal requirement of human intervention have further fuelled the adoption of CCM software in the recent years. Moreover, with the use of managed CCM services, organizations have been able to effectively strategize with CCM service providers to ensure optimum functionality and responsiveness.
Competitive Insights:
The global customer communication management (CCM) market is fairly consolidated with a few players attributing to more than one third of the global market in terms of revenue. Some of the leading providers involved in the CCM industry included GMC Software AG, OpenText Corp. John Ross Bengals Jersey , SmartComms SC, Limited, Adobe Systems Incorporated, XMPie (Xerox Corporation), HP Exstream (Hewlett-Packard Development Company, L.P.) Dre Kirkpatrick Bengals Jersey , EMC Corporation and Pitney Bowes, Inc. Other market participants in the overall CCM market were Oracle Corporation, Ecrion, Inc., Zoho Corporation, Striata Vontaze Burfict Bengals Jersey , ISIS Papyrus Europe AG, Fidelity National Information Services, Inc. (FIS), Cincom Systems, Inc., Kofax Carlos Dunlap Bengals Jersey , Inc., Newgen Software, Inc., Doxee S.p.A. and Intense Technologies Limited.
Key Trends:
Increasing focus on automated on-demand content delivery with the use of natural language processing Increasing demand for comprehensive CCM solutions encompassing complete customer journey mapping and analytics
Total Views: 9Word Count: 331See All articles From Author The Java dialect is gradually joining odds and ends of punctuation from more up to date dialects. This is by all accounts fighting off insignificance, yet it'll flop in the end - I'm genuinely sure the JVM will outlast Java. A Java engineer who's content utilizing the parts of Java with which they are presently agreeable will stagnate themself out of the activity advertise - might you be able to envision enlisting a designer who declines to utilize Generics? A Java engineer who stays up with the latest with the development of the Java dialect will have a lot of openings for work and codebases to keep up for a considerable length of time to come. A Java engineer who excitedly consolidates these new dialect highlights will in the end be enticed far from Java by the sweet punctuation of more current dialects (would you be able to hear the murmurs? Scala 鈥?Kotlin 鈥?Closure 鈥?Haskel 鈥?). They may remain on the JVM, and may once in a while work in Java when the circumstance calls for it Tyler Eifert Bengals Jersey , yet they won't consider themself a "Java engineer" - they'll be a designer who happens to utilize Java right now. To gather insights on